Thank you for your interest!
You can close this chat box and click the WhatsApp button below to contact the store manager directly, or send your questions to liuzy1121@gmail.com. We will reply to you within 2-3 working days.

All things possess spirits.

Crystals are nature's sealed energy spirits. 💎

When your fingertips touch their gentle edges, those fragments of anxiety-ridden emotions will follow the crystal's lines and slowly sink into your heart, like wind filtered through the forest. 🌲 Gently infusing peace and tranquility into your soul.

In the bustling daily life, it becomes a portable sanctuary of energy, allowing restlessness to slowly subside and rediscover the rhythm of your inner tides. 🌊

Every rough crystal is a unique signature of nature.

At Healinglight, we revere nature's creativity. Every rough crystal you see here is a work of art crafted by Mother Earth over millions of years.

As a result, you won't receive a replica from an assembly line; it's a one-of-a-kind piece. Its form, color, texture, and mica distribution all carry a unique energy and story.

We understand your pursuit of perfection. If you'd like to examine a particular rough stone in more detail (such as specific angles, minor imperfections, or a sense of size), we'd be happy to assist.

👉 Please contact us before purchasing!
Please let us know the product number you're interested in through our customer service chat or email. Our store manager will be happy to take a personalized video or high-definition photo of the crystal to ensure you receive the perfect crystal that connects with you.

Thank you for your interest! Here’s a summary of our shipping policy. For the most detailed and up-to-date information, please visit our dedicated [Shipping Policy Page].

Processing Time:

• All orders are processed within 1-3 business days (excluding weekends and holidays) after we receive your order confirmation and payment.
• Please note that this is the time it takes to prepare your item(s) for shipment from our warehouse, and does not include the actual shipping transit time.

Shipping Destinations:

• We currently ship to [List your primary countries, e.g., the United States, Canada, and the United Kingdom].
• For international orders outside these areas, please contact us at [your email address] for availability and rates.

Shipping Rates and Delivery Time:
Shipping costs and delivery times vary depending on your location and the shipping method you choose at checkout. Estimated timeframes are provided below:

• Standard Shipping (3-7 Business Days)
• United States: $4.99 or FREE on orders over $100
• Canada: $9.99 | 
• United Kingdom: $12.99
• Express Shipping (2-3 Business Days)
• UnitedStates: $14.99
• International: Rates calculated at checkout.

Please note: These are estimated transit times and are not guaranteed. Delivery may be delayed due to carrier issues, weather, or customs processing (for international orders).

We have a 30-day return policy, allowing you to request a return within 30 days of receiving your item. To be eligible, items must be unworn, unused, with tags, and in original packaging, along with a receipt. For returns, contact us at liuzy1121@gmail.com. Note that certain items, like perishable goods and sale items, are non-returnable. If you're in the EU, you have a 14-day cooling-off period. Refunds are processed within 10 business days after approval.

Once your order is shipped, you will receive a confirmation email with atracking number.